Customer Service:

     Your satisfaction with Spandex Playground is our priority. For the best service, please send an Email to the Billing / Technical Support department at the following address:  support@spandexplayground.com

     Or, you may call the following telephone number: (303) 864.1172. Include your full name, username and return telephone number with all inquiries. We prefer to handle customer service via Email and will call only if necessary.

     We look forward to resolving any password problems, cancellations, or billing errors you may have experienced. As always, thank you very much for sharing this fetish as a member of Spandex Playground!
 
Membership Cancellation:

     You may cancel your membership rebilling at any time and your passwords will remain valid until the membership period has expired. A confirmation Email will be sent to you containing the date your membership will expire. Click below to:

CANCEL YOUR MEMBERSHIP (Debit / Credit Cards)

CANCEL YOUR MEMBERSHIP (Checking)

CANCEL YOUR MEMBERSHIP (2000 Charge)

 
Currency Converter:

Click Here to determine the cost of a membership in your currency.

USD $16.95 for a 1 month subscription
USD $39.95 for a 3 month subscription
 
Password Problems:

     Passwords can fail for the following reasons:

     1) Your credit card company stopped future transactions.
     2) Your debit card / bank account contains no funds.
     3) Your credit card has an invalid expiration date.
     4) AOL is not granting access during peak usage periods.

     Contact the appropriate parties for issues 1-3. Try accessing AOL during less busy hours to resolve problem 4.
 
Difficulty Joining Outside of the United States:

     We would love to share this exciting fetish with all fans worldwide. However, excessive credit card fraud from various countries has made it necessary to install software which blocks persons from those countries from joining. If you suspect that your country has been blocked you may ask us to try to create a membership for you by bypassing this feature.

     Please note, however, that the U.K., Canada, and Australia postal codes are sometimes rejected. Try to join with no spaces in the postal code. Please Email us if you would like us to try to force a transaction to go through.

     Or, if you would like to join using online checking, 2000charge or a money order, go to the Join Page and scroll down.
 
Changing Membership Details:

     If you need to change your credit card number or the expiration date, please notify us via Email or telephone. Or simply rejoin using the new credit card details.
 
Frequently Asked Questions:

     Read our FAQ page for answers to some commonly asked questions.
 
Privacy Policy:

     Your privacy is our priority. We do not reveal member information to anyone.